Privacy Policy at VegasHunter Casino

1. Introduction

This Privacy Policy (“Policy”) describes how Dama N.V. (“Company”, “we”, “us”, “our”), operator of VegasHunter Casino (“Platform”), collects, uses, stores, shares and protects personal data of users (“you”, “your”) who access or use the Platform.

Dama N.V. is incorporated under the laws of Curaçao, with registered address at Scharlooweg 39, Willemstad, Curaçao, and holds a licence issued by the Curaçao Gaming Control Board.

By registering an account or using the Platform, you confirm that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must not use the Platform.

2. Data We Collect

2.1 Registration Data

When you create an account, we collect the following personal information:

• Full name
• Date of birth
• Email address
• Mobile phone number
• Country of residence
• Preferred currency
• Username and password (stored in encrypted form)

2.2 Verification Data (KYC)

To comply with our anti-money laundering obligations and verify your identity, we may collect:

• Government-issued photo identification (passport or driver’s licence)
• Proof of residency (bank statement or utility bill dated within three months)
• Payment method confirmation (masked card image, e-wallet screenshot or cryptocurrency wallet address)
• Source of funds documentation where required by our compliance team

2.3 Transaction Data

We collect records of all financial transactions conducted through the Platform, including:

• Deposit and withdrawal amounts, dates and methods
• Bonus claims and wagering history
• Transaction reference numbers and payment provider data

2.4 Gaming Data

We collect data related to your use of the Platform’s games and services, including:

• Games played, bet amounts and session duration
• Win and loss history
• Bonus activity and free spin usage
• Tournament participation

2.5 Technical Data

When you access the Platform, we automatically collect certain technical information, including:

• IP address and geolocation data
• Device type, operating system and browser information
• Cookies and session identifiers
• Pages visited and time spent on the Platform

2.6 Communication Data

We collect records of communications between you and the Company, including:

• Live chat transcripts
• Email correspondence
• Support ticket records

3. How We Use Your Data

We process your personal data for the following purposes:

4. Cookies and Tracking Technologies

4.1 What Are Cookies

Cookies are small text files placed on your device when you visit the Platform. We use cookies to maintain your session, remember your preferences, analyse Platform usage and deliver relevant content.

4.2 Types of Cookies We Use

Essential Cookies — required for the Platform to function. These cannot be disabled. They include session cookies that keep you logged in and security cookies that protect against fraud.

Analytics Cookies — used to understand how players use the Platform. This data is aggregated and anonymised. We use this information to improve the Platform experience.

Preference Cookies — used to remember your settings such as language preference and display options.

Marketing Cookies — used to deliver relevant promotional content. These are only placed with your consent.

4.3 Managing Cookies

You can manage or disable cookies through your browser settings. Note that disabling essential cookies may affect the functionality of the Platform. You can withdraw consent for marketing cookies at any time through your account settings or by contacting us at [email protected].

5. Data Sharing and Disclosure

5.1 Third-Party Service Providers

We share your personal data with trusted third-party service providers who assist us in operating the Platform, including payment processors and financial institutions, identity verification and KYC providers, game software providers, customer support platform providers, analytics and fraud prevention services, and email and communication service providers. All third-party providers are contractually required to handle your data securely and in accordance with applicable data protection laws.

5.2 Regulatory and Legal Disclosure

We may disclose your personal data to regulatory authorities, law enforcement agencies or other governmental bodies where required by law, including in response to lawful requests related to fraud prevention, anti-money laundering investigations or court orders.

5.3 Business Transfers

In the event of a merger, acquisition or sale of all or part of the Company’s assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and any material changes to this Policy.

5.4 No Sale of Personal Data

We do not sell, rent or trade your personal data to third parties for their own marketing purposes.

6. International Data Transfers

The Company is based in Curaçao and your personal data may be processed in countries outside Canada. Where data is transferred internationally, we implement appropriate safeguards to ensure your data receives a level of protection consistent with applicable data protection standards.

7. Data Retention

We retain your personal data for as long as your account is active and for a period thereafter as required by our legal and regulatory obligations.

After the applicable retention period, personal data is securely deleted or anonymised.

8. Data Security

8.1 Security Measures

We implement industry-standard technical and organisational security measures to protect your personal data, including 256-bit SSL encryption for all data transmitted between you and the Platform, encrypted storage of passwords and sensitive personal data, access controls limiting data access to authorised personnel only, regular security audits and vulnerability assessments, and two-factor authentication options for account access.

8.2 Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected individuals and relevant regulatory authorities as required by applicable law, without undue delay.

9. Your Rights

9.1 Right of Access

You have the right to request a copy of the personal data we hold about you. We will respond to verified access requests within 30 days.

9.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data. You can update most account information directly through your account settings. For other corrections, contact us at [email protected].

9.3 Right to Erasure

You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. Note that we are required to retain certain data for regulatory and anti-money laundering compliance purposes and cannot delete this data on request.

9.4 Right to Restriction of Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to our processing.

9.5 Right to Data Portability

Where processing is based on your consent or the performance of a contract, you have the right to receive your personal data in a structured, commonly used and machine-readable format.

9.6 Right to Object

You have the right to object to processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though we may continue processing where we have compelling legitimate grounds.

9.7 Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

9.8 How to Exercise Your Rights

To exercise any of the above rights, contact us at [email protected] with your full name, registered email address and a description of your request. We will respond within 30 days. We may require identity verification before processing your request.

10. Responsible Gambling and Data Use

We use your gaming and transaction data to monitor for signs of problem gambling and to fulfil our responsible gambling obligations. This includes identifying unusual betting patterns, monitoring session duration and frequency, and proactively offering responsible gambling tools where appropriate. This processing is conducted in the interest of player protection and is a condition of our operating licence.

11. Children’s Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that personal data has been collected from a minor, we will delete that data immediately and suspend the associated account. If you believe a minor has accessed the Platform, contact us at [email protected].

12. Marketing Communications

12.1 Consent

We will only send you marketing communications — including promotional emails, bonus notifications and newsletter updates — where you have given your consent to receive them at registration or through your account settings.

12.2 Opt-Out

You may withdraw your consent to marketing communications at any time by clicking the unsubscribe link in any marketing email or by updating your communication preferences in your account settings. Withdrawal of marketing consent does not affect service communications related to your account, transactions or security.

13. Third-Party Links

The Platform may contain links to third-party websites. This Policy applies only to the VegasHunter Casino Platform. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before providing any personal data.

14. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be communicated to you via email or prominent notice on the Platform prior to the changes taking effect. Your continued use of the Platform following notification of changes constitutes acceptance of the updated Policy. We encourage you to review this Policy periodically.

15. Contact Information

If you have any questions, concerns or requests regarding this Privacy Policy or the processing of your personal data, please contact us:

VegasHunter Casino — Privacy Team 9212e Horton Rd SW Calgary, AB T2V 2X4 Canada

Email: [email protected] Phone: +1 (403) 255-2628